Next harvest coming soon!

Shipping Policy

Ordering

We accept orders online for shipment using overnight service or 2–3-day ground available.

Shipping days

We ship Monday, Tuesday or Wednesday. The cut-off for placing orders are Wednesday at 11am CT. All orders placed on Thursday, Friday, Saturday or Sunday will ship the following Monday, Tuesday or Wednesday. We do not ship the days prior to or on any National Holidays.

If you have an emergency or last-minute order, please call us at 214-290-2220. A rush fee may apply.

Inventory

Everyone loves our NaturalShrimp. Sometimes our demand exceeds our projected harvest, and all orders are subject to availability on a first come, first serve basis. If for some reason we do not have sufficient NaturalShrimp in stock for immediate shipment, or there is another delay, we will contact and notify you immediately or this will be announced on website as temporarily sold out

We currently ship our Shrimp only within the Continental USA. We use using overnight service or 2–3-day ground shipping services. However, we cannot deliver to a Post Office box. Please provide a valid street address, an email and phone number so we can reach you for any reason regarding your order.

Order Timeline

Once the order is accepted by our system, you will receive an email with the order confirmation. Please make sure that all the information is correct; especially the delivery address. On the day that the shrimp are harvested, packed and shipped, we will send you a shipping notification email showing the tracking number and the estimated delivery date. You can track the shipment yourself! We ask that you make arrangements to receive the package in order to protect and preserve its perishable contents.

Packaging

All our shrimp are packed and shipped in sturdy packaging, that will hold your shrimp at the correct temperature during shipment. freeze for future consumption.

NaturalShrimpharvest-select uses both gel packs and dry ice depending on time of year, quantity ordered and shipping distance. If we do use dry ice, this will be clearly marked on the outside of the box. IF DRY ICE IS USED, CARE MUST BE TAKEN WHEN OPENING THE PACKAGE. DRY ICE CAN CAUSE BURNS AND OTHER INJURIES. EXTREME CARE MUST BE TAKEN WHEN REMOVING Our SHRIMP FROM THE PACKAGE. DO NOT HANLDE DRY ICE WITHOUT THE PROPER PROTECTION.

Delivery

NaturalShrimp inc is not responsible for undelivered shipments. All our shipments are authorized to be delivered with NO SIGNATURE REQUIRED. This means that your order shows up at your door, and you are not there to receive it, they will leave it at your door. You must make arrangements to make sure the package is received and quickly stored in a refrigerator or freezer. You can follow the progress of your shipment online by clicking on your tracking number.

Refunds

While we do not provide refunds, satisfaction is guaranteed. Should you have any questions or concerns about your order, please contact us immediately.

Phone (214) 290-2220 or email diedema@naturalshrimp.com

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