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While we do not offer refunds and order cancellations, we do stand behind our product and guarantee customer satisfaction. If for any reason you are concerned about your order, please contact Douwe Iedema at diedema@naturalshrimp.com.

Damages and issues

You can always contact us for any question at diedema@naturalshrimp.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

NO Exchanges

NO Refunds

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