While we do not offer refunds and order cancellations, we do stand behind our product and guarantee customer satisfaction. If for any reason you are concerned about your order, please contact Douwe Iedema at diedema@naturalshrimp.com.
You can always contact us for any question at diedema@naturalshrimp.com.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
NO Exchanges
NO Refunds
I am one of the few lucky recipients that received some of the most beautiful shrimp during a shipping trial…. and when I say lucky and beautiful, I am not exaggerating.The shrimp arrived in a sealed Styrofoam container and the temperature was 37 degrees. I then went to the store and purchased some regular shrimp. Sadly, the guy working the counter did not know where the shrimp originated from. After cleaning both the store bought shrimp and the Natural Shrimp I set about cooking and did so with a skillet and the grill…. The taste of Natural Shrimp was outstanding when compared to the store bought shrimp the taste comparison was as different as night and day. The texture and taste was shrimply outstanding… The store bought shrimp was gritty and had little flavor versus NaturalShrimp that was tasty and buttery smooth. After eating Natural Shrimps product, I will never eat store bought shrimp again and gladly rate this a 5 star product.
I live on the Gulf Coast and regularly purchase fresh caught wild shrimp right off of the shrimp boat and I have had the pleasure of eating Natural Shrimp numerous times. There is no comparison in the quality. Natural Shrimp is gourmet quality and I highly recommend it.
I have had the pleasure of tasting the Natural Shrimp on 3 separate occasions. I normally buy my shrimp from a small shop located in San Leon, Texas on the Gulf Coast right on the water that gets their shrimp ” Right off the boat”. I like that since I know they are American caught shrimp, and the boats are tied up next to the store. I can honestly say that the Natural Shrimp is BY FAR taster and has NO odor than the shrimp I normally buy from the store. They have a sweet and buttery taste. As a big plus there is no need to de-vein the shrimp also. There is NO visible vein to remove…..I can honestly rate these tasty shrimp as a HUGE 5 STAR.
My husband and I drove 12 hours to purchase shrimp from Natural Shrimp. We were not disappointed in our purchase. The shrimp was extremely clean, no odor and had a good flavor. We’re looking forward to purchasing more in the near future. 5 stars!
